The Auburn Hills Police Department encourages and welcomes constructive criticism.
Complaints from the public against members of the Department or its procedures are accepted by the following certain guidelines. The Department will investigate all complaints to equitably determine whether the allegations are valid or invalid and take appropriate actions.
We prefer that you register your complaint in person, if possible. If you are not able to do so, you may call and ask to speak with an on-duty supervisor. The supervisor will record your concerns and forward them to the proper person for investigation and resolution.
After your complaint had been registered, you will receive a written response to acknowledge the receipt of your complaint. You will be contacted for an interview so that we may fully understand your concerns. The complaint will be investigated as soon as possible.
We keep complainants informed of the process of the investigations to ensure your confidence.
After the investigation is complete, you will receive a letter summarizing the results of the investigation.
Third party complaints and complaints made through organizations other than Police Departments will be accepted.
It is always critical when registering a complaint that you remember the name of the officer or employee involved, the date and approximate time of the incident and the circumstances. Please be specific. All information and evidence is thoroughly reviewed to determine whether there was:
1: A Violation of local, state, or federal laws.
2: Conduct unbecoming an employee.
4: Violation of departmental rules, policy, procedure, or orders.
5: Nonfeasance, malfeasance, or misfeasance.
We value our relationship with this community and its visitors. It is our objective to make a positive contribution to the excellent quality of life found in Auburn Hills.