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Senior Transportation

Overview of Service:
The Senior Transportation Program is operated by the Senior Services Department of the City of Auburn Hills. For over 20 years, this program has been available to senior or disabled residents of Auburn Hills for medical appointments (non-emergency or surgical), business appointments, shopping days and visits to the Community Center for luncheon activities. Funding for this program comes from SMART funding, the City of Auburn Hills General Fund, and fares collected from riders.

Our goal is to provide a special system of transportation to enhance the quality of life and promote independence for persons 60 years and older and/or disabled individuals residing within the Auburn Hills City limits.

Contact Information and Service Operation:  
Phone: 248-370-9353

Service Area: Trips must originate in Auburn Hills and are limited to destinations within a 5 mile radius of the city limits.

Service Hours: Pickups start at 8 AM and final returns must occur before 3 PM. No appointments will be scheduled after 1 PM. Transportation will not be available on weekends and city holidays or when road conditions are considered hazardous because of weather emergencies.

Type of Services and Fees:
Equipment: The Senior Transportation Program operates two SMART buses equipped with wheelchair lifts and two minivans.

Appointments: Medical and Business appointments must be scheduled 2 days in advance by calling the Community Center. Riders will be picked up at their residence and transported to their appointment. When the visit is complete, the rider will call the Community Center and request a return trip. The rider will be returned to their residence as soon as a bus is available.

Shopping: Tuesday and Thursday trips are scheduled from senior housing locations to local grocery stores. Residents outside of senior housing locations can request to ride along by calling the Community Center at least 24 hours in advance. The will be picked up and returned directly to their residence.

Fee: Riders pay $2.00 each way ($4.00 round trip) for this service. There is a fare box on both buses. Drivers collect as rider’s board the vehicle. Riders must bring exact change. Drivers do not carry change. Scholarships are available for those who qualify.