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Waste Management Services Updates

Update May 4, 2020
We are pleased to inform you that bulk item collection will resume as scheduled on Monday, May 11, 2020.  Due to anticipated heavy volumes (higher frequency of set out) some bulk stops may not be picked up on the regular service day.  Waste Management crews will work to recover the material as quickly thereafter as possible based on crew availability.

Update April 17, 2020

We are pleased to inform you that regular yard waste collection will begin again the week of Monday, April 20, 2020.  Due to anticipated heavy volumes during the week some yard waste stops may not be picked up on the regular service day.  Waste Management crews will work to recover the material as quickly thereafter as possible based on crew availability.

The suspension of bulk collection remains in place at this time until further notice.

Update April 14, 2020

Yard waste collection remains suspended; however, you may set out any material you currently have bagged or that is in a container, but it may not be picked up on your regular service day and may not be picked up until the following week as Waste Management crews become available.

Please DO NOT gather, bag/contain, and set out newly collected yard waste that is not already bagged/contained until the suspension is fully lifted.” The City and Waste Management will provide notification as soon as regular yard waste collection is resumed.

We do not have further information at this time. Please contact Waste Management directly with any comments or concerns at 1-800-796-9696.

Waste Management Service Alert: Effective for all homes and all cities/counties

Due to the impact of COVID-19, the following services are temporarily suspended until further notice:

  • Bulk collection (e.g., furniture, carpet, mattresses, appliances)
  • Yard waste collection (e.g., grass clipping, brush, or tree limbs)

Unless your service is listed in service suspension or delays listed above, please ensure your containers are available on your regular collection day and continue to recycle right. WM provides an essential service to our customers and the community, and we remain focused on prioritizing the collection and disposal services our customers need.

If you have any questions, please email us at CustomerService_MIOHIN@wm.com

You can keep up-to-date on WM service updates HERE.